Our commitment to customer care sees TikitTFB focus a significant amount of resources on continually enhancing our support and maintenance services.
Our team of trained specialists are on hand to offer their expertise in the areas of technical, applications, and accounts support queries, helping you gain the greatest potential from your system. Our investment in ISO 9001 accreditation ensures that you receive the highest levels of client service, using a quality management system that promotes, facilitates and enables
consistency and ongoing improvements to our services.
Our Support team are contactable in a number of ways during standard office hours:
Phone: 0845 222 3026
Fax: 01489 609 999
Email: helpdesk@tikit.com
These facilities have been set up enabling you to use a method of communication that is most convenient for you.
Client Portal
You can also access our support services via our Client Support Portal www.p4w.co.uk
Many of our clients are now fully utilising the portal which enables you to report and monitor calls whilst remaining up-to-date with the latest news from TikitTFB and Partner for Windows. The Portal provides access to product information and user guides as well as the opportunity to interact and share knowledge with other users and TikitTFB in our discussion forums.